How We Handle Your Information
Who We Are
Baillie Property Maintenance Dumfries provides exterior cleaning and property maintenance services in Dumfries and surrounding areas.
What We Collect
When you contact us for a quote, we may collect your name, phone number, email address, address details, photos you choose to send and notes about the work required.
How We Use It
We use this information to respond to your enquiry, arrange site visits, provide quotes, schedule work and keep a clear record of customer communication.
How Long We Keep It
We only keep enquiry and customer information for as long as it is reasonably needed for quoting, customer service, record keeping and legal or accounting requirements.
Third-Party Services
If you submit a form through Tally or contact us through WhatsApp or email, your information will also be processed by those services under their own privacy terms.
Your Rights
You can request access to the personal information we hold about you, ask us to correct inaccurate information or request deletion where appropriate.
Contact
For privacy-related questions, contact us through the details listed on the contact page and we will respond as soon as practical.